Configuring Vemail with Your Computer

Here is the process for configuring your Vemail via your computer.

• Start your computer and go to www.Vemail.com.

• Click Configure

• Create Vemail User Number and PIN - Provide all the information requested on the first page and click Continue.
  Important notes:

  • Create Vemail User Number and PIN – If you have never used Vemail before, you need to create a Vemail User Number and PIN. We suggest you use your phone number (including area code) for your Vemail User Number and a 4-20 digit number for your PIN. If the Vemail User Number you pick is already in use by some other Vemail customer, you will get an opportunity to change it later.

  • Secret Question and Secret Answer – This information will be used in the future to help you retrieve your Vemail User Number or PIN if you forget them.

  • Require recipients of your voice emails to sign in – This setting allows you to require people to whom you send voice emails to create a Vemail User Number and PIN (there is no extra charge to anyone for this feature). By selecting Yes, you will enable this requirement and enjoy an added level of security for your messages. However, some or your message recipients may find this requirement inconvenient. For the most convenient message delivery, select No.

• Link Email Address - The next screen is Link Email Address. Type in one of your existing email addresses that you would like to use with your Vemail phone software. Type in the password that you use to view email for that address. Check default if this will be the address you most often send messages from. If you have a Promotional Code, then enter it as well. When you have completed the form, click Save.

• Link Another Email Address – If you have multiple email accounts you would like to access with Vemail, you can link them all (up to 20). When you are done linking your email addresses, select Continue.

• There are several additional optional features that you will be exposed to. You can choose to activate these features, or choose “skip”. You can always come back and activate them later.

• Make a note of your Vemail User Number and PIN

• Import Settings – At this point all your settings have been saved at Vemail.com and now need to be imported to your phone. Start the Vemail software on your phone and follow the steps below.

  	From the Main screen, press 5 to select Settings.
  	From the Settings screen, press 5 to select Import Settings.
  	In the User Number box, enter your 7-20 digit numeric Vemail User Name. In the PIN box, enter your 4-20 digit Vemail PIN. Then click Submit or press OK.
  	Please wait while the phone fetches your latest settings. TIP: If you receive an error, please verify that you have entered your Vemail User Number and PIN correctly. If you have forgotten your Vemail User Number or PIN, you can retrieve them with your computer. Go to www.Vemail.com, select Login, then select either Forgot User Name/Number or Forgot Password/PIN.
  	If you now see the Saved! screen, then you have completed the Configuration process. Congratulations! You can now use your Vemail software to send and retrieve email for your linked email accounts.

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